Customer : Construction Management ​Firm

INDUSTRY

Architecture and Construction

SIZE

1,000+ ​ Employees

REGION

APAC ​ (Vietnam)​

PRODUCTS AND SERVICES

Azure OpenAI Service – Chatbot for HR Solution

PRODUCTS AND SERVICES

Azure OpenAI Service – Chatbot for HR Solution

Use Case

The company was using a third-party HR management solution alongside a quality management system which has all policies related to HR, finance, legal etc. They were looking for chat functionality to automate and improve the onboarding process.

Solution

  • Streamline the onboarding process by leveraging the capabilities of an AI-powered chatbot.
  • Provide new employees with instant access to information, resources, and answers to common onboarding questions.​
  • Enhance the onboarding experience for new employees, improving engagement and retention.​
  • Reduce the workload on HR personnel by automating routine onboarding tasks and inquiries.
  • Demonstrate the potential of AI chatbots in optimizing HR processes and employee experiences.​

Results

  • Improved Efficiency​
  • Enhanced Employee Experience
  • Data Insights
  • Scalability​