Minimum Years of Experience:  3+

Position Overview

UnifyCloud is looking to hire an experienced Microsoft Dynamics CRM Techno-Functional roles candidate who can join on urgent basis. Candidates should have 3+ years of professional experience with Microsoft Dynamics 365 CRM implementation specially for Sales, Customer Service and Marketing etc.., with hands-on experience designing and configuring Dynamics CRM in a customer-facing role.

Key Responsibilities

• Interact with prospects / clients to understand business requirements
• Demonstrate MSCRM solution capabilities to the UnifyCloud Internal Team
• Conduct business process analysis and create Fit/Gap report
• Create Solution design to address business, interface and performance requirements
• Advise on complex MS Dynamics CRM business cases and propose comprehensive solutions based on MS CRM and customizations
• Functional design for customizations
• Conduct user and administrator training
• Assist sales and PM teams

Required Qualification, Experience & Skills

• Bachelor’s in business management, management information system, marketing or equivalent.
• 3+ years overall MS Dynamics CRM experience.
• Hands-on experience in designing, configuring or administering MS Dynamics CRM required
• Reporting services experience
• Working with all phases of the SDLC process

Additional Qualification and Skills

• Strong work ethic; Ability to work in non-structured work environment (i.e. remotely, home office, etc.)
• Excellent interpersonal, presentation and written communication skills
• Possesses excellent communication skills
• Self-Starter with ability to handle multiple tasks and shifting priorities